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Altech’s presence in retail & consumer goods is characterized by its ability to orchestrate product engineering, software, infrastructure and process outsourcing services, impacting the business, not only at the point of sale, but through the entire retail & consumer goods life-cycle, from sourcing to the consumer shopping experience. With long term collaborative relationships with customers, rich domain expertise, partnerships and associations with forums like NRF, the vertical offers unique, end to end solutions, covering the entire spectrum - Merchandising, Demand Planning & Forecasting, Store Systems, PoS, Supply Chain, Logistics, Data Warehousing, Retail & Consumer Goods Analytics & Knowledge Management, CRM and Loyalty Management. |
| Altech is the implementor of Navision’s LS Retail for APAC.We also have strategic alliance with other Software Vendors for Warehouse, Transport and ERP packages in Asia Pacific. |
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Our capabilities in this arena are three fold: |
| a) POS/In-store Systems |
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POS Application Development and Maintenance |
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Component development for POS application & integration |
| b) Store Inventory Management |
| We have capabilities in providing services in the following areas of store inventory management: |
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Store Replenishment: Capturing inventory movement across stores, monitoring inventory gaps, replenishing stores, providing inventory information by transaction types like sales, stock split, interfacing with third party logistics companies and so on |
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Shelf Replenishment: Capabilities for effective & efficient replenishment of store items using: |
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Intelligent apportioning of items using historical sales data |
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Generation of timely allocation orders |
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c) CRM & Loyalty Solution |
| It costs five times more to acquire a new customer than to retain one. Altech understands that effective loyalty management systems cement business relationships and help to retain existing customers. To enable the same for our retailers, we have been delivering solutions in |
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Developing or enhancing the value proposition offered to customers |
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Acquiring new customers |
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Transforming the customer experience |
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Enhancing customer loyalty and retention to increase profits |
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Using Value Insight ( Data mining tool) to best understand patterns in customer behavior along multiple dimensions |
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Focused customer delivery & support based on customer's segment |
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Budgeting and Forecasting revenues/volume of sales for segmented customers |
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Designing strategic solutions for enhancing effectiveness of promotions & loyalty programs |
